How Our Legal Framework Applies to You
Access to r11 is available only in regions where online account services are permitted under local law. If you are in Bangladesh, your eligibility depends on the rules in your area — we do not make that determination for you, and we encourage you to check
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what applies in your location before opening an account. When you deposit through bKash, Nagad or Rocket, your transaction data is processed in line with our payment compliance policy. We do not store your mobile wallet PIN or any credential tied to your payment app —
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the transfer goes through the wallet's own secure channel. Withdrawal requests are matched against the same wallet used for deposit, which is a standard verification step to keep your funds safe. Cookies on our platform track session state and account preferences only. We do not sell
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that data to third parties. If you access r11 from a mobile browser or switch between devices, your session carries over through a secure token rather than storing sensitive data on the device itself. Our retention policy keeps your account data for as long as your
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account is active, and for a defined period after closure as required by applicable rules. For the exact retention schedule, contact our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.