What We Collect and Why It Matters
When you open an account on r11, we collect the details you provide during registration — your name, contact number, and the mobile wallet you use, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process your deposits and withdrawals and to meet
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our obligations under applicable regulations. We also collect device identifiers and session data when you access the platform from your phone or browser, so we can keep your login consistent across sessions without making you re-enter credentials every time. Usage data — which sections you visit,
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how long a session runs — helps us improve the account flow for mobile users. We do not sell your personal data to third parties. Sharing happens only where a payment processor like bKash or Nagad needs the minimum details to complete a transfer, or where
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applicable law in your eligible region requires disclosure. What we collect, and whether this policy applies to you at all, depends on local law and the regions where r11 is available. If you are in a region where access is not permitted under local law, this
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policy does not create eligibility for you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.